Dispatch and Deliveries Policy

Our shipping rates are as follow:

  • Value to $150.00 – $10.00
  • Value from $151 to $300 – $15.00
  • Value from $301 to $600 – $18.00
  • Value over $600 – free postage
  • Overseas postage – will be quoted

Once paid in full, we dispatch all our orders via Australia Post and/or designated freight transport companies. Your signature may be required to accept registered goods. Goods will be delivered during normal business hours including Australian post office boxes. As a guide, goods delivered within Australian will take five to eight working days. However, we are unable to guarantee time of delivery.

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

It is your responsibility to inform us if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion.